What Washington Homeowners Say About CleanRun Air Duct Cleaning Washington
Reviews in this business are easy to fake and hard to earn. We don’t chase stars; we chase the photo record. Every job in Washington since 2013 has ended with a documented set of before-and-after images from inside every duct run, and every customer gets a written price before a single panel comes off. When people take the time to write or call back, it’s usually because something in that process surprised them. Here is what they’re saying.
Recent Reviews
“We’d gotten a $79 coupon mailer for duct cleaning and almost went for it. Then I called CleanRun and Tomas walked me through what that coupon actually covers - usually just the first few feet with a shop vac. He gave me a written price for the whole system: $420 for a complete negative-pressure extraction on our 1,800-square-foot row house in Capitol Hill. The crew showed me the camera feed at the first elbow; there was a three-inch debris build-up that had been restricting airflow to our daughter’s bedroom for two years. The photos they sent after were timestamped and labeled by duct run. Worth every dollar.”
Imani F., Capitol Hill, Washington, DC
“I’m a property manager for six units in Adams Morgan, and I’ve been burned by duct cleaners who ‘finish’ in 45 minutes and leave no proof. CleanRun was different. The technician, a guy named Marcus, spent four hours on a two-bedroom unit and photographed every register, the plenum - that’s the main distribution box - and each vertical duct run. The written scope said he’d clean all 14 runs, and the photo record showed all 14 runs. Haven Standard Clause 1 in action: the price was $395, agreed in writing before he touched a screw. No surprises, no upsell.”
Brooke Z., Adams Morgan, Washington, DC
“Our HVAC guy in Dupont Circle told us the system was short-cycling because of restricted return airflow. He didn’t do ductwork, so he recommended CleanRun. Tomas came out, ran a camera through the return, and showed us the problem: a collapsed flex duct behind the basement wall, packed with what looked like a decade of pet hair and construction dust. The written quote was $580 for duct repair and sealing plus full cleaning. They replaced the damaged section with properly supported hard pipe, sealed every joint with mastic, and the photo record showed the repair from three angles. System’s been running quiet ever since.”
Danielle M., Dupont Circle, Washington, DC
“I run a small law office in Georgetown, and we were getting complaints about musty air every time the heat kicked on. CleanRun quoted $520 for full system cleaning plus sanitizing with a botanical solution - no fake fog, just a treated coating on the interior surfaces after the debris was removed. The before photos showed what the technician called ‘biological growth’ on the evaporator coil housing. The after photos showed bare metal. They also found a disconnected duct run that had been blowing conditioned air into the crawl space for who knows how long. Fixed it, sealed it, photographed it. I forwarded the photo record to our building engineer and kept a copy for our maintenance logs.”
Jason R., Georgetown, Washington, DC
“We bought a 1920s fixer-upper in Petworth and knew the ducts were original to a 1980s renovation. What we didn’t know was that the previous owner had run a dryer vent into the crawl space instead of outside. CleanRun found it during the initial camera inspection - the flex vent was just dumping lint under the house. The written quote was $340 for dryer vent cleaning and rerouting through the exterior wall, plus $480 for the full duct system. The crew used a Nikro negative-air machine and a Rotobrush on the rectangular metal ducts, which are tricky because the corners collect debris. Every photo was geotagged and time-stamped. I’ve already recommended them to our neighbors on the 800 block.”
Imani F., Petworth, Washington, DC
“My mother-in-law in Brookland got a quote from another company that wanted $1,200 and couldn’t explain why. I brought it to CleanRun for their Free Second Opinion - Haven Standard Clause 5, they put it right on the paperwork. Tomas wrote his number next to the competitor’s: $445 for the same scope, and he itemized it. Supply trunk cleaning, 10 duct runs, return drop, register removal and hand-cleaning, plus the photo record. The crew was background-checked and uniformed; Haven Standard Clause 3, Verified Crews. My mother-in-law asked them to explain each step, and they did, patiently. She got her photo record by email before they left the driveway.”
Brooke Z., Brookland, Washington, DC
Why Customers Trust Us
These aren’t cherry-picked testimonials. They’re the pattern. Since 2013, CleanRun has served 52,000 homes, and every single job has ended with the same three deliverables: a written price agreed before work starts, a documented photo record from inside every duct run, and a 365-Day Done Right Promise backed in writing. No manager approval required. If it’s not right, we make it right.
The equipment matters too. We run Rotobrush and Nikro agitation systems, Abatement Technologies negative-air machines, and install Honeywell, Aprilaire, and Guardsman air quality components when the job calls for it. These aren’t secret brands; you can look up every specification yourself. We name them because we have nothing to hide.
Our technicians are background-checked, uniformed, and identified by name before arrival - Haven Standard Clause 3: Verified Crews. Calls are answered by a live person, not a queue. And if you’ve got a written estimate from anyone else, we’ll put our number beside it for free. Haven Standard Clause 5: Free Second Opinion.
Washington’s climate doesn’t help ductwork. Humid summers grow biological material in dark sheet metal. Winter heating dries and cracks old seals. We’ve found dead birds in Georgetown returns, collapsed flex duct in Petworth basements, and enough construction debris in Capitol Hill renovations to fill a wheelbarrow. The camera shows what the vacuum alone cannot.
Call (240) 363-3380 to schedule a camera inspection or get a written quote for your system. Estimates are free, the price is flat per system, and the photo record is included. No per-vent pricing. No bait-and-switch. Just the work, documented.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Washington, serving Washington, DC since 2013.